Terms & Conditions
Upswell books can be purchased online via our ecommerce system from anywhere in the world.
How to Order
To order online, simply click on the book cover and then proceed to the checkout.
Order Confirmation
After submitting your order, you will receive an automated email containing an order number. Please check your spam folders.
Security
Credit card payments are processed securely by Simplify, a Commonwealth Bank service.
Privacy
Your details are kept private and used solely for the fulfilment of your book order. When you join our mailing list, we’ll send emails about new releases and special offers.
Delivery
Upswell orders will be posted within 48 hours of receiving payment.
Deliveries by Australia Post mail service. Please visit Australia Post for delivery time estimates.
Once items are lodged with Australia Post, we cannot be responsible for delayed delivery.
Returns
Should books arrive damaged or faulty, Upswell must be notified within 30 days of purchase in order to receive a refund or an exchange. Return postage at the buyer’s expense.